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Titolo completo
RISORSA UOMO
Editore
FrancoAngeli
ISSN
1128-0689 (Rivista Stampata)
1972-5205 (Rivista Online)
Numero del fascicolo
1
Designazione del fascicolo
1
Data del fascicolo (YYYY/MM)
2014/03
Titolo completo
Una via per connettere le teorie all'applicare: il sistema di qualità aziendale come cornice per lo studio delle relazioni tra cultura organizzativa e cultura d'origine dei lavoratori
Di (autore)
Prima Pagina
119
Ultima Pagina
135
Lingua del testo
Italiano
Data di publicazione
2014/03
Copyright
2012 FrancoAngeli srl
Introduzione o prefazione
The development of quality system is a goal for manufacturing companies in order to remain competitive in a globalized market. The aims of this research are: to analyse the perceptions and representations of the quality system by workers of a SME; to investigate the relationship between workers' representations of the organizational culture and the quality system developed in the organization; to check for any differences in the perception of the quality system and the organizational culture among workers belonging to different cultures. The research, carried out in a automotive company characterized by a high number of migrant personnel, has revealed relationships between the organizational culture and the evaluation of the quality system, equally perceived by workers of different cultural origins
Citazione non strutturata
American Quality Foundation, Ernst, & Young (1992). The international quality study best practices report: An analysis of management practices that impact perfor mance. Montvale, NJ: National Association of Accounting.
Citazione non strutturata
Cameron, K. S., & Quinn, R. E. (1999). Diagnosing and changing organizational cul ture. Reading, MA: Addison-Wesley.
Citazione non strutturata
Kreitner, R, & Kinicki, A. (2004). Organizational behavior. Burr Ridge, ILL: McGraw-Hill/Irvin.