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Artikel

DOI Daten mit Auflösung
DOI 10.3280/FR2022-001004
URL https://www.francoangeli.it/riviste/SchedaRivista.aspx?DOI=10.3280/FR2022-001004
Multiple Resolution:
MR URL https://www.francoangeli.it/riviste/SchedaRivista.aspx?DOI=10.3280/FR2022-001004
MR URL http://digital.casalini.it/10.3280/FR2022-001004
MR URL http://digital.casalini.it/10.3280/FR2022-001004

Daten zur Zeitschrift

Vollständiger Titel
FINANCIAL REPORTING
Verlag (01) FrancoAngeli
Erscheinungsland Italien (IT)
ISSN 2036-671X
Produktform Gedruckte Zeitschrift (JB)
ISSN 2036-6779
Produktform Online-Zeitschrift (JD)

Fortsetzungsausgabe
Nummer der Ausgabe 1
Andere Beschreibung der Ausgabe 1
Erscheinungsdatum der Ausgabe (YYYY) 2022
Daten Fortsetzungsartikel
Titel The role of Key Performance Indicators as a performance management tool in implementing corporate strategies: A critical review of the literature
Von (Autor) (A01) Ivo Hristov
Von (Autor) (A01) Antonio Chirico
Von (Autor) (A01) Riccardo Camilli
Erste Seite 117
Letzte Seite 151
Sprache des Textes Englisch (eng)
Erscheinungsdatum (YYYY/MM) 2022 / 04
Copyright 2022, FrancoAngeli srl
Abstract
Vorwort (33)
Over recent decades, organizations have moved into highly competitive markets that force companies to implement Performance Management Systems (PMSs) to keep monitoring strategy alignment and activities. In this context, this paper provides a Systematic Literature Review (SLR) on the use of Key Performance Indicators (KPIs) in PMSs. Relevant and useful papers have been selected for the analysis and the final 60-paper sample has been studied by means of con-tent analysis and descriptive statistics. The relevant findings have been reported across categories (i.e. value drivers, practices and measures, contextual drivers, and critical issues), such as increasing the use of KPIs supporting sustainable de-velopments and a dichotomy between qualitative and quantitative indicators. In particular, authors revealed the need for a KPI strategical formulation and for a cultural factor aimed at ensuring the effective integration of quantitative, qualita-tive and sustainable development indicators. Therefore, a conceptual model was developed in order to guide managers through the criticalities and the recently reported requirements. This review addresses the KPIs' implementation from both a systemic and critical point of view; these aspects made our study really useful for practitioners of all application sectors.

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