Unstructured Zitierung

Battistelli F., Galantino M. G. (2020), Sociologia e politica del coronavirus. Tra opinioni e paure, Franco Angeli, Milano.

Unstructured Zitierung

Bennett P., Calman K., Curtis S., Fischbacher-Smith D. (eds.) (2010), Risk Communication and Public Health, Oxford University Press, New York.

https://doi.org/10.1093/acprof:oso/9780199562848.001.0001

Unstructured Zitierung

Comunello F. (eds.) (2014), Social media e comunicazione d’emergenza, Guerini Scientifica, Milano.

Unstructured Zitierung

Comunello F., Mulargia S. (2017), A #cultural_change is needed. Social media use in emergency communication by Italian local level institutions, Proceedings of the 14th ISCRAM Conference – Albi, France, May, pp. 512-521.

Unstructured Zitierung

Coombs W.T. (1995), Choosing the right words: the development of guidelines for the selection of the appropriate crisis response strategies, in «Management Communication Quarterly», 8, pp. 447-476. 

https://doi.org/10.1177/0893318995008004003

Unstructured Zitierung

Coombs W.T. (2020), Public Sector Crises: Realizations from Covid-19 for Crisis Communication, in «Partecipazione e Conflitto», 13(2), pp. 990-1001.

Unstructured Zitierung

Coombs W.T. & Holladay S.G. (eds.), (2010), The Handbook of Crisis Communication, Wiley-Blackwell, Chicester.

https://doi.org/10.1002/9781444314885

Unstructured Zitierung

Covello V. T. (2006), Risk communication and message mapping: A new tool for communicating effectively in public health emergencies and disasters, in «Journal of Emergency Management», 4(3), pp. 25-40.

https://doi.org/10.5055/jem.2006.0030

Unstructured Zitierung

Ducci G., Lovari A., D’Ambrosi L. (2019), Fra schermi e schermaglie: le sfide del visual nello storytelling istituzionale, in «H-Ermes. Journal of Communication», 15, pp. 313-352.

Unstructured Zitierung

Ducci G., Materassi L., Solito L. (2020), Re-Connecting Scholars' Voices: An historical Review of Public Communication in Italy and New Challenges in the Open Government Framework, in «Partecipazione e conflitto», 13(2), pp. 1062-1084.

Unstructured Zitierung

Faccioli F., D’Ambrosi L., Ducci G., Lovari A. (2020), #DistantiMaUniti: la comunicazione pubblica tra innovazioni e fragilità alla ricerca di una ridefinizione, in «H-Ermes. Journal of Communication», 17, pp. 27-72.

Unstructured Zitierung

Hiltz S. R., Plotnick L. (2013), Dealing with information overload when using social media for emergency management: Emerging solutions, in ISCRAM (May).

Unstructured Zitierung

Kelidou E., Siountri K. (2020), The use of Infographics as an educational tool for the upcoming digital transition, in «International Conference on Cultural Informatics, Communication & Media Studies», vol. 1, no. 1.

https://doi.org/10.12681/cicms.2730

Unstructured Zitierung

Liu B.F., Kim S. (2011), How organization framed the 2009 H1N1 pandemic via social and traditional media, in «Public Relations Review», 37, pp. 233-244.

https://doi.org/10.1016/j.pubrev.2011.03.005

Unstructured Zitierung

Lovari A. (2017), Social Media e Comunicazione della Salute. Profili istituzionali e pratiche digitali, Guerini Scientifica, Milano.

Unstructured Zitierung

Lovari A., Righetti N. (2020), La comunicazione pubblica della salute tra infodemia e fake news: il ruolo del Ministero della Salute nella sfida social al COVID-19, in «Mediascapes Journal», 15, pp. 156-173.

Unstructured Zitierung

Lundgren R., McMakin A. (2013), Risk communication: a handbook for communicating enviromental safety and health risks, Wiley-IEEE Press, Hoboken, NJ.

https://doi.org/10.1002/9781118645734

Unstructured Zitierung

Mangone E. (2020), La comunicazione del rischio: la pandemia da COVID-19, in «Mediascapes journal», 15, pp. 132-142.

Unstructured Zitierung

Mergel I., Bretschneider I. (2013), A Three Stage Adoption Process for Social Media Use in Government, in «Public Administration Review», 73(3), pp. 390-400.

https://doi.org/10.1111/puar.12021

Unstructured Zitierung

Moorhead S.A., Hazlett D.E., Harrison L., Carroll J.K., Irwin A., Hoving C. (2013), A new dimension of healthcare: Systematic review of the uses, benefits and limitations of social media for health communication, in «Journal of Medical Internet Research», 15, p. 85.

https://doi.org/10.2196/jmir.1933

Unstructured Zitierung

Rodríguez H., Quarantelli E. L., Dynes R. R. (eds.) (2007), Handbook of Disaster Research, Springer, New York.

https://doi.org/10.1007/978-0-387-32353-4

Unstructured Zitierung

Siricharoen W.V. (2015), Infographic role in helping communication for promoting health and well-being, in Conference proceedings of the CSCEET2015, Malaysia.

Unstructured Zitierung

Siricharoen W.V., Siricharoen N. (2018), Infographic utility in accelerating better health communication, in «Mobile Networks and Applications», 23, 1, pp. 57-67.

https://doi.org/10.1007/s11036-017-0900-3

Unstructured Zitierung

Sala M., Scaglioni M. (eds.) (2020), L’altro virus. Comunicazione e disinformazione al tempo del COVID-19, Vita e Pensiero, Milano.

Unstructured Zitierung

Solito L. (2004), Cittadini e istituzioni: come comunicare, Carocci, Roma.

Unstructured Zitierung

Solito L., Sorrentino C. (2020), Dalla distanza sociale alle relazioni orizzontali. Appunti per un domani ormai alle porte, in «Mediascapes Journal», 15, pp. 59-68.

Unstructured Zitierung

Solito L., Materassi L., Pezzoli S., Sorrentino C. (2020), Percorsi in Comune. La comunicazione nelle municipalità toscane, Carocci, Roma.

Unstructured Zitierung

Solito L., Pezzoli S., Materassi L. (2019), Prove di «maturità». Social media e bisogni informativi della cittadinanza, in «Problemi dell’informazione», 44(2), pp. 339-364.

Unstructured Zitierung

Sorrentino C., Solito L., Pezzoli S., Materassi L. (2020), Relazioni promiscue. Appunti per una possibile ridefinizione dello spazio comunicativo, in «H-ermes. Journal of Communication», 17, pp. 239-268.

Unstructured Zitierung

Parisi L., Comunello F., Amico A. (2020), Networked volunteering during the 2013 Sardinian floods, in «Journal of Audience and Reception Studies», 17, 1, pp. 172-196.

Unstructured Zitierung

Reynolds B, Galdo J.H, Sokler L. (2002), Crisis and emergency risk communication, in -- http://www.cdc.gov/communications/emergency/cerc.htm (consulted on 30/12/2020).

Unstructured Zitierung

Ulmer R.R. (2007), Effective crisis communication: Moving from crisis to opportunity, Sage, Thousand Oaks.

Unstructured Zitierung

White C.M. (2011), Socialmedia, crisis communication and emergency management, CRC Press, Boca Raton, FL.