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Cite as
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Vollständiger Titel
RISORSA UOMO
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Verlag
FrancoAngeli
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ISSN
1128-0689 (Gedruckte Zeitschrift)
1972-5205 (Online-Zeitschrift)
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Nummer der Ausgabe
1
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Andere Beschreibung der Ausgabe
1
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Erscheinungsdatum der Ausgabe (YYYY/MM)
2014/03
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Vollständiger Titel
Una via per connettere le teorie all'applicare: il sistema di qualità aziendale come cornice per lo studio delle relazioni tra cultura organizzativa e cultura d'origine dei lavoratori
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Von (Autor)
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Erste Seite
119
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Letzte Seite
135
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Sprache des Textes
Italienisch
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Erscheinungsdatum
2014/03
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Copyright
2012 FrancoAngeli srl
Vorwort
The development of quality system is a goal for manufacturing companies in order to remain competitive in a globalized market. The aims of this research are: to analyse the perceptions and representations of the quality system by workers of a SME; to investigate the relationship between workers' representations of the organizational culture and the quality system developed in the organization; to check for any differences in the perception of the quality system and the organizational culture among workers belonging to different cultures. The research, carried out in a automotive company characterized by a high number of migrant personnel, has revealed relationships between the organizational culture and the evaluation of the quality system, equally perceived by workers of different cultural origins
Zitierungen des
10.3280/RU2012-001011
Unstructured Zitierung
American Quality Foundation, Ernst, & Young (1992). The international quality study best practices report: An analysis of management practices that impact perfor mance. Montvale, NJ: National Association of Accounting.
Unstructured Zitierung
Cameron, K. S., & Quinn, R. E. (1999). Diagnosing and changing organizational cul ture. Reading, MA: Addison-Wesley.
Unstructured Zitierung
Kreitner, R, & Kinicki, A. (2004). Organizational behavior. Burr Ridge, ILL: McGraw-Hill/Irvin.