Anzeige des vollständigen DOI-Metadaten-Sets

DIESE DOI-METADATEN WURDEN ZULETZT AKTUALISIERT AM: 2024-01-10 22:58

DOI Daten mit Auflösung

10.3280/MACO2016-003006

Artikel

Cite as

Daten zur Zeitschrift
Fortsetzungsausgabe
Daten Fortsetzungsartikel
Zitierungen des 10.3280/MACO2016-003006

Unstructured Zitierung

Arrow K. (1963), Uncertainty and the welfare economics of medical care, American Economic Review; 53, pp. 941–973.

Unstructured Zitierung

Aristovnik A. (2015), Regional Performance Measurement of Healthcare Systems in the EU: A Non-parametric Approach, Lex Localis, 13(3), 579.

https://doi.org/10.4335/13.3.579-593(2015)

Unstructured Zitierung

Aryankhesal A., Sheldon T.A., Mannion R. (2013), Role of pay-for-performance in a hospital performance measurement system: a multiple case study in Iran, Health Policy and Planning, 28(2), pp. 206-14.

https://doi.org/10.1093/heapol/czs055

Unstructured Zitierung

Bai G., Sylvia H.H. and Ranjani K. (2014), Accounting Performance and Capacity Investment Decisions: Evidence from California Hospitals, Decision Sciences 45.2, pp. 309-339.

https://doi.org/10.1111/deci.12055

Unstructured Zitierung

Bevan G. (2010), Performance Measurement of "Knights" and "Knaves": Differences in Approaches and Impacts in British Countries after Devolution, Journal of Comparative Policy Analysis, 12(1-2), pp. 33-56.

https://doi.org/10.1080/13876980903076187

Unstructured Zitierung

Calciolari S, Cantu E, Fattore G. (2011), Performance management and goal ambiguity: Managerial implications in a single payer system, Health Care Management Review, 36(2), pp.164-74.

https://doi.org/10.1097/HMR.0b013e318204bcb8

Unstructured Zitierung

Chang W-C., Tung Y-C., Huang C-H., Yang M-C.. (2008), Performance improvement after implementing the Balanced Scorecard: A large hospital's experience in Taiwan, Total Quality Management & Business Excellence, 19(11), pp.1143-54.

https://doi.org/10.1080/14783360802323560

Unstructured Zitierung

Cicek M.C., Koksal G., Ozdemirel N.E. (2005), A team performance measurement model for continuous improvement, Total Quality Management & Business Excellence, 16(3), pp. 331-49.

https://doi.org/10.1080/14783360500054129

Unstructured Zitierung

Coop C.F. (2006), Balancing the balanced scorecard for a New Zealand mental health service, Australian health review: a publication of the Australian Hospital Association, 30(2), pp.174-80.

https://doi.org/10.1071/AH060174

Unstructured Zitierung

De Bont A., Grit K. (2012), Unexpected advantages of less accurate performance measurements. How simple prescription data works in a complex setting regarding the use of medications, Public Administration, 90(2), pp. 497-510.

https://doi.org/10.1111/j.1467-9299.2011.01959.x

Unstructured Zitierung

Demartini C. and Mella P. (2014), Beyond feedback control: the interactive use of performance management systems. Implications for process innovation in Italian healthcare organizations, The International journal of health planning and management, 29(1), pp. 1-30.

https://doi.org/10.1002/hpm.2177

Unstructured Zitierung

Döring H., Downe J., & Martin S. (2015), Regulating public services: how public managers respond to external performance assessment, Public Administration Review, 75(6), pp. 867-877.

https://doi.org/10.1111/puar.12400

Unstructured Zitierung

Ei-Jardali F., Saleh S., Ataya N., Jamal D. (2011), Design, implementation and scaling up of the balanced scorecard for hospitals in Lebanon: Policy coherence and application lessons for low and middle income countries, Health Policy, 103(2-3), pp. 305-14.

https://doi.org/10.1016/j.healthpol.2011.05.006

Unstructured Zitierung

Unstructured Zitierung

Elg M., Kollberg B. (2012), Conditions for reporting performance measurement, Total Quality Management & Business Excellence, 23(1), pp. 63-77.

https://doi.org/10.1080/14783363.2011.637782

Unstructured Zitierung

Fottler M.D., Erickson E., Rivers PA. (2006), Bringing human resources to the table: Utilization of an HR balanced scorecard at Mayo Clinic, Health Care Management Review, 31(1), pp. 64-72.

https://doi.org/10.1097/00004010-200601000-00009

Unstructured Zitierung

Greener I. (2005), Health management as strategic behaviour - Managing medics and performance in the NHS, Public Management Review, 7(1), pp. 95-110.

https://doi.org/10.1080/1471903042000339437

Unstructured Zitierung

Groene O., Klazinga N., Kazandjian V., Lombrail P., Bartels P. (2008), The world health organization performance assessment tool for quality improvement in hospitals (PATH): An analysis of the pilot implementation in 37 hospitals, International Journal for Quality in Health Care, 20(3), pp. 155-61.

https://doi.org/10.1093/intqhc/mzn010

Unstructured Zitierung

Gao T. and Bruce G. (2014), Meeting the challenge in performance management: the diffusion and implementation of the balanced scorecard in Chinese hospitals, Health policy and planning.

https://doi.org/10.1093/heapol/czu008

Unstructured Zitierung

Helm C., Holladay C.L., Tortorella F.R. (2007), The performance management system: Applying and evaluating a pay-for-performance initiative, Journal of Healthcare Management, 52(1), pp. 49-62.

https://doi.org/10.1097/00115514-200701000-00011

Unstructured Zitierung

Hysong S.J., Khan M.M., Petersen L.A. (2011), Passive Monitoring Versus Active Assessment of Clinical Performance Impact on Measured Quality of Care, Medical Care, 49(10), pp. 883-90.

https://doi.org/10.1097/MLR.0b013e318222a36c

Unstructured Zitierung

Jacobs R., Goddard M., Smith P.C. (2005), How robust are hospital ranks based on composite performance measures? Medical Care, 43(12), pp. 1177-84.

https://doi.org/10.1097/01.mlr.0000185692.72905.4a

Unstructured Zitierung

Josey C., Kim I.W. (2008), Implementation of the balanced scorecard at Barberton Citizens Hospital J Corp, Account Finance, 19(3), pp. 57-63.

https://doi.org/10.1002/jcaf.20386

Unstructured Zitierung

Kaplan R.S, Norton D.P. (2004), Strategy maps: Converting intangible assets into tangible outcomes, Boston, Harvard Business Press.

Unstructured Zitierung

Kaplan R.S., Norton D.P. (1996), The Balanced Scorecard: Translating Strategy into Action. Boston, M.A., Harvard Business School Press.

Unstructured Zitierung

Kim Y. & Kang M. (2016), The Performance Management System of the Korean Healthcare Sector: Development, Challenges, and Future Tasks, Public Performance & Management Review, 39(2), pp. 297-315.

https://doi.org/10.1080/15309576.2015.1108771

Unstructured Zitierung

Kosel K., Gelinas L., Paxson C. (2007), Nursing measures - Implementation considerations: Lessons learned from the field, Medical Care Research and Review, 64(2), pp. 82-103.

https://doi.org/10.1177/1077558707299250

Unstructured Zitierung

Leggat S.G., Bartram T., Stanton P. (2005), Performance monitoring in the Victorian health care system: an exploratory study, Australian health review: a publication of the Australian Hospital Association, 29(1), pp. 17-24.

https://doi.org/10.1071/AH050017

Unstructured Zitierung

Li H., Barsanti S., Bonini A. (2012), Building China's municipal healthcare performance evaluation system: a Tuscan perspective, International Journal for Quality in Health Care, 24(4), pp. 403-10.

https://doi.org/10.1093/intqhc/mzs032

Unstructured Zitierung

Loeb J.M. (2004), The current state of performance measurement in health care, International Journal for Quality in Health Care, 16, pp. 5-9.

https://doi.org/10.1093/intqhc/mzh007

Unstructured Zitierung

Lorden A., Coustasse A., Singh K.P. (2008), The balanced scorecard framework - A case study of patient and employee satisfaction: What happens when it does not work as planned? Health Care Management Review, 33(2), pp.145-55.

https://doi.org/10.1097/01.HMR.0000304503.27803.aa

Unstructured Zitierung

Unstructured Zitierung

Luo C-MA., Chang H-F., Su C-H. (2012), ‘Balanced Scorecard’ as an operation-level strategic planning tool for service innovation, Service Industries Journal, 32(12), pp.1937-56.

https://doi.org/10.1080/02642069.2011.574273

Unstructured Zitierung

Mears A., Webley P. (2010), Gaming of performance measurement in health care: parallels with tax compliance, Journal of Health Services Research & Policy, 15(4), pp. 236-42.

https://doi.org/10.1258/jhsrp.2010.009074

Unstructured Zitierung

Micheli P., Neely A. (2010), Performance Measurement in the Public Sector in England: Searching for the Golden Thread. Public Administration Review, 70(4), pp. 591-600.

https://doi.org/10.1111/j.1540-6210.2010.02180.x

Unstructured Zitierung

Miller E.A., Doherty J., Nadash P. (2013), Pay for Performance in Five States: Lessons for the Nursing Home Sector, Public Administration Review, 73, pp. 153-63.

https://doi.org/10.1111/puar.12060

Unstructured Zitierung

Miraglia R.A. (2012), Editoriale. Nuove tendenze nei sistemi di controllo e di misurazione delle performance, Management Control, 2, pp. 5-14.

https://doi.org/10.3280/MACO2012-002001

Unstructured Zitierung

Naranjo-Gil D. (2009), Strategic performance in hospitals: The use of the balanced scorecard by nurse managers, Health Care Management Review, 34(2), pp. 161-70.

https://doi.org/10.1097/HMR.0b013e31819e8fd0

Unstructured Zitierung

Unstructured Zitierung

Paranjape B., Rossiter M., Pantano V. (2006), Performance measurement systems: successes, failures and future–a review, Measuring Business Excellence, 10(3), pp. 4-14.

https://doi.org/10.1108/13683040610685748

Unstructured Zitierung

Pfeffer J., Sutton R.I. (2000), The knowing-doing gap. Harvard Business School Press. Boston, Mass.

Unstructured Zitierung

Ryan A.M., Doran T. (2012), The Effect of Improving Processes of Care on Patient Outcomes Evidence From the United Kingdom's Quality and Outcomes Framework, Medical Care, 50(3), pp. 191-9.

https://doi.org/10.1097/MLR.0b013e318244e6b5

Unstructured Zitierung

Shin M.H., Sullivan J.L., Rosen A.K., Solomon J.L., Dunn E.J., Shimada S.L., Hayes J. and Rivard P.E. (2014), Examining the Validity of AHRQ’s Patient Safety Indicators (PSIs) Is Variation in PSI Composite Score Related to Hospital Organizational Factors?. Medical Care Research and Review.

https://doi.org/10.1177/1077558714556894

Unstructured Zitierung

Smith P.C. (2005), Performance measurement in health care: History, challenges and prospects, Public Money & Management, 25(4), pp. 213-20.

https://doi.org/10.1080/09540962.2005.10600096

Unstructured Zitierung

Teelken C. (2008), The intricate implementation of performance measurement systems: exploring developments in professional-service organizations in the Dutch non-profit sector, International Review of Administrative Sciences, 74(4), pp. 615-35.

https://doi.org/10.1177/0020852308098471

Unstructured Zitierung

Van der Voort H., Kerpershoek E. (2010), Measuring measures: introducing performance measurement in the Dutch health care sector, Public Money & Management, 30(1):63-8.

https://doi.org/10.1080/09540960903492406

Unstructured Zitierung

Walshe K., Smith J. (2011), Healthcare management, London, McGraw-Hill International.

Unstructured Zitierung

Werner R.M., Bradlow E.T., Asch D.A. (2008), Does hospital performance on process measures directly measure high quality care or is it a marker of unmeasured care? Health Services Research, 43(5), pp. 1464-84.

https://doi.org/10.1111/j.1475-6773.2007.00817.x