Serial Article
| DOI |
10.7336/academicus.2010.01.01 |
| URL |
https://academicus.edu.al/?subpage=volumes&nr=1 |
| Multiple Resolution: |
| MR URL |
https://academicus.edu.al |
| MR URL |
https://academicus.edu.al/nr1/references/Academicus-MMX-1-011-021.html |
| MR URL |
https://academicus.edu.al/post/board-member-arta-musaraj |
| MR URL |
https://academicus.edu.al/nr1/Academicus-MMX-1-011-021.html |
| MR URL |
https://academicus.edu.al/nr1/Academicus-MMX-1-011-021.pdf |
| MR URL |
mailto:info@academicus.edu.al |
| MR URL |
https://academicus.edu.al/images/front_end/academicus.jpg |
| MR URL |
https://creativecommons.org/licenses/by-nc-nd/4.0/ |
| Acess Indicators: |
|
OA – Open Access |
| OA License |
https://creativecommons.org/licenses/by-nc-nd/4.0/ |
Full Title
English
(eng)
|
Academicus International Scientific Journal |
| Publisher (01) |
Academicus International Scientific Journal |
| Country of publication |
Albania
(AL)
|
|
ISSN
|
20793715 |
| Product Form |
Printed Journal
(JB)
|
|
ISSN
|
23091088 |
| Product Form |
Online Journal
(JD)
|
| Journal Volume Number |
1 |
| Journal Issue Date (YYYY/MM) |
2010 / 01 |
Title
English
(eng)
|
Communication and Ethical Behavior in the Public Service |
|
By (author)
(A01)
|
Arta Musaraj |
| Affiliation |
ETC, Entrepreneurship Training Center, Vlore, Albania, Prof.Dr. |
| ORCID
(21)
|
https://orcid.org/0000-0003-2475-1872 |
|
By (author)
(A01)
|
Julejda Gërxhi |
| Affiliation |
University “Pavaresia” Vlorë, Albania, Doctoral Candidate |
| Number of Pages |
11 |
| First Page |
11 |
| Last Page |
21 |
| Language of text |
English
(eng)
|
| Publication Date (YYYY/MM) |
2010 / 01 |
| Copyright |
2010, Academicus |
Abstract
Main description
(01)
|
Setting up public administration which operates effectively and taking over responsibilities, both crucial on the point of
view of the democracy indicators, requires great effort from all social stake holders in setting up and maintaining a public
service organization. This notion implies the setting in function of the instruments and procedures that prevent undesirable
behavior and provide encouragement of good behavior among operators of those services. While doing this, communication as
a main component of the public service, calls for structure and control. Ethics or standards of behavior in the public sector
are important political and public issues for every country, which is always held as a fundamental prerequisite for “good
behavior” (good governance). The Code of ethics by which are expressed the values and standards in the civil service is one
of the ethical elements of infrastructure. It enhances the function of orientation (giving instructions for action and behavior),
and aims: respect for the law, respect for individuals, personal and professional integrity and efficiency in managing public
resources, reinforcing the role and importance that the communication strategies and tools have. Professional association
helps to develop judgment and of the necessary skills to enable white collar workers to apply communication strategy and tools
and ethical principles in real circumstances. Objective progress can help create an environment where the white collar workers
are willing to face and resolve communication problems and ethical disputes, they can even develop essential skills for effective
communication and ethical analysis. The mechanisms of awareness about mission and processes of the public service, orientation
and internal consulting in the civil service should be available to help white collar workers to apply basic communication
and ethical standards in the workplace. Improvements in the legal framework is necessary for the proper functioning of public
service, namely: to gain and maintain public confidence.
|
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