THIS DOI METADATA WAS LAST UPDATED: 2024-07-30 12:43
Full Title
MERCATI & COMPETITIVITÀ
Publisher
FrancoAngeli
ISSN
1826-7386 (Printed Journal)
1972-4861 (Online Journal)
Journal Issue Number
3
Journal Issue Designation
3
Journal Issue Date (YYYY/MM)
2019/09
Full Title
Measuring Tourists' Emotional Experiences in a cultural site
By (author)
First Page
122
Last Page
145
Language of text
English
Publication Date
2019/09
Copyright
2019 FrancoAngeli srl
Introduction or preface
The study explores emotions and the engagement with local community as the keys of satisfactory tourists' experience by investigating visitors of an Italian mine village, in which eco-museum and tourist facilities are offered. The methodology is based on a quantitative approach and the main method is a survey analysis, through a questionnaire administrated in situ. The study provides a confirmatory factor analysis in order to test the validity and reliability of the Destination Emotional Scale and the Memorable Tourism Experience Scale. Differently from other implementations, the main findings show that DES does not fit in this sample. However, this study shows the importance of emotions and feelings in the visitors' experience, particularly in the hedonistic and place attachment variables within a specific cultural site.