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Cite as
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Full Title
SALUTE E SOCIETÀ
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Publisher
FrancoAngeli
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ISSN
1723-9427 (Printed Journal)
1972-4845 (Online Journal)
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Journal Issue Number
1
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Journal Issue Designation
1EN
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Journal Issue Date (YYYY/MM)
2013/06
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Full Title
Applying Conversation Analysis to the communication between medical personnel and patients
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By (author)
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First Page
225
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Last Page
228
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Language of text
English
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Publication Date
2013/06
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Copyright
2013 FrancoAngeli srl
Introduction or preface
Unlike standard survey- or interview-based social science research, Conversation Analysis reveals the exact interactional practices by which medical personnel carry out their duties. This gives the results of CA research enviable face validity, and enough detail to indicate specific interventions for change. I outline some of the promises and potential difficulties of applying CA to medical encounters.
Reference list of
10.3280/SES2013-001016EN
Unstructured Citation
Antaki C. (2011). Six kinds of Applied Conversation Analysis. In: Antaki C., editor, Applied Conversation Analysis. Basingstoke: Palgrave-Macmillan
Unstructured Citation
Heritage J., Robinson J., Elliott M., Beckett M. and Wilkes M. (2007). Reducing
patients' unmet concerns in primary care: the difference one word can make.
Journal of General Internal Medicine, 22, 10: 1429-1433
https://doi.org/10.1007/s11606-007-0279-0