THIS DOI METADATA WAS LAST UPDATED: 2024-01-10 23:04
Full Title
SOCIOLOGIA DELLA COMUNICAZIONE
Publisher
FrancoAngeli
ISSN
1121-1733 (Printed Journal)
1972-4926 (Online Journal)
Journal Issue Number
61
Journal Issue Designation
61
Journal Issue Date
2021
Full Title
The challenges of public sector communication in the face of the pandemic crisis: professional roles, competencies and platformization1
By (author)
First Page
9
Last Page
19
Language of text
English
Publication Date
2021/07
Copyright
2021 FrancoAngeli srl
Introduction or preface
The pandemic crisis has led to a renew centrality of public sector communica-tion in a hybrid and convergent media ecosystems aiming at (re)building relation-ships based on trust between institutions and citizens. This contribution reflects on the strengths and fragility of the Italian public communication in the face of the pandemic, considering regulatory processes and paths of professionalization. It focuses also on the challenges of social media use in public sector, suggesting a critical approach towards the platformization of the public sector communication activities. The last part of this manuscript presents the different articles that com-pose the special issue.
Unstructured Citation
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Unstructured Citation
Canel M.J., V. Luoma-aho (eds) (2019), Public Sector Communication, Wiley Blackwell, New York.
https://doi.org/10.1002/9781119263203
Unstructured Citation
Bessières D. (2018), L’hybridité: une composante ancienne mais aujourd’hui démultipliée de la communication publique, in «Recherches
en Communication», 47, 5-21.
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Unstructured Citation
Boccia Artieri G., Marinelli A. (2018), Piattaforme, algoritmi, formati. Come sta evolvendo l’informazione online, in «Problemi dell’informazione», 43(3), pp. 349-368.
Unstructured Citation
Chadwick A. (2013), The hybrid media system. Politics and power, Oxford University Press, Oxford-New York.
https://doi.org/10.1093/acprof:oso/9780199759477.001.0001
Unstructured Citation
Criado I.J., Rojas-Martin F., Gil-Garcia R.J. (2017), Enacting social media success in local public administrations: an empirical
analysis of organizational, institutional and contextual factors, in «International Journal of Public Sector Management»,
30, 1, pp. 2-14.
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Unstructured Citation
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D’Ambrosi L., Massoli L. (2014), Environmental Movements, Institutions and Civil Society: A New Way to Preserve Common Goods, in «Partecipazione e Conflitto», n.7, pp. 657-681.
Unstructured Citation
Ducci G. (2017), Relazionalità consapevole. La comunicazione pubblica nella società connessa, FrancoAngeli, Milano.
Unstructured Citation
Ducci G., Materassi L., Solito L. (2020), Re-Connecting Scholars’ Voices: An historical Review of Public Communication in Italy and New Challenges in the Open Government Framework, in «Partecipazione e conflitto», 13(2), pp. 1062-1084.
Unstructured Citation
Ducci G., Lovari A., D’Ambrosi L. (2019), Fra schermi e schermaglie: le sfide del visual nello storytelling istituzionale, in «H-Ermes. Journal of Communication», 15, pp. 313-352.
Unstructured Citation
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Unstructured Citation
Faccioli F., D’Ambrosi L., Ducci G., Lovari A. (2020), #DistantiMaUniti: la comunicazione pubblica tra innovazioni e fragilità alla ricerca di una ridefinizione, in «H-Ermes. Journal of Communication», 17, pp. 27-72.
Unstructured Citation
Gillespie T. (2018), Custodians of the Internet. Platform, content moderation, and the hidden decisions that shape social media, Yale University Press, London.
Unstructured Citation
Helmond A. (2015), The platformization of the web: making web data platform ready, in «Social Media + Society», pp. 1-11.
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Unstructured Citation
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Unstructured Citation
Lovari A. (2013), Networked citizens. Comunicazione pubblica e amministrazioni digitali, FrancoAngeli, Milano.
Unstructured Citation
Lovari A., Righetti N. (2020), La comunicazione pubblica della salute tra infodemia e fake news: il ruolo del Ministero della Salute nella sfida social al COVID-19, in «Mediascapes Journal», 15, pp. 156-173.
Unstructured Citation
Lovari A., Valentini C. (2020), Public Sector Communication and Social Media. Opportunities and Limits of Current Policies,
Activities, and Practices, in V. Luoma-aho, M.J. Canel (eds.), Handbook of Public Sector Communication, Wiley Blackwell, New
York, pp. 315-328.
https://doi.org/10.1002/9781119263203.ch21
Unstructured Citation
Luoma-aho L., Canel M.J. (2020), Handbook of Public Sector Communication, Wiley Blackwell, New York.
https://doi.org/10.1002/9781119263203
Unstructured Citation
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Unstructured Citation
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Unstructured Citation
Sorice, M. (2020), La «piattaformizzazione» della sfera pubblica, in «Comunicazione politica», 21(3), pp. 371-388.
Unstructured Citation
van Dijck J. (2020), Governing digital societies: private platforms, public values, in «Computer Law & Security Review»,
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Unstructured Citation
van Dijck J., Poell T., de Wall M. (2019), Platforms society. Valori pubblici e società connessa, Guerini Scientifica, Milano.
Unstructured Citation
Zavattaro S.M., Sementelli A.J. (2014), A critical examination of social media adoption in government: introducing omnipresence,
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Unstructured Citation
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