Unstructured Citation

Baviskar S. (2018). Who Creams? Explaining the Classroom Cream-Skimming Behavior of School Teachers from a Street-Level Bureaucracy Perspective, International Public Management Journal (online paper).

https://doi.org/10.1080/10967494.2018.1478918

Unstructured Citation

Benassi D. (2002). Tra benessere e povertà. Sistemi di welfare e traiettorie di impoverimento a Milano e Napoli, FrancoAngeli, Milano.

Unstructured Citation

Berman P. (1978). The Study of Macro and Micro Implementation of Social Policy, Santa Monica, Rand.

Unstructured Citation

Bolzoni M., Granaglia E. (2018). Attivazione e politiche di contrasto alla povertà, Social Cohesion Paper n. 1/2018.

Unstructured Citation

Brodkin E. Z. (1997). Inside the Welfare Contract: Discretion and Accountability in State Welfare Administration, Social Service Review, 71/1: 1-30.

https://doi.org/10.1086/604228

Unstructured Citation

Brodkin E. Z. (2003). Street-level Research. Policy at the front-lines, in (edited by) Lennon M.C., Corbett T., Policy into action. Implementation research and welfare reform, The Urban Institute Press, Whashington D.C.

Unstructured Citation

Brodkin E. Z. (2007). Bureaucracy redux: management reformism in the welfare state, Journal of Public Administration Research and Theory, 17/1: 1-17.

https://doi.org/10.1093/jopart/muj019

Unstructured Citation

Brodkin E. Z. (2011). Policy Work: Street-Level Organizations Under New Managerialism, Journal of Public Administration Research and Theory, 213-277.

https://doi.org/10.1093/jopart/muq093

Unstructured Citation

Brodkin E. Z., Majmundar M. (2010). Administrative Exclusion: Organizations and the Hidden Costs of Welfare Claiming, Journal of Public Administration Research and Theory.

https://doi.org/10.1093/jopart/mup046

Unstructured Citation

Brodkin E. Z. (2015). The inside story: street-level research in the UD and beyond, in (edited by) Hupe P., Hill M., Buffat A., Understanding Street-level bureaucracy, Policy Press, University of Bristol.

https://doi.org/10.46692/9781447313281.003

Unstructured Citation

Brown M. K. (1981). Working the Street: Police Discretion and the Dilemmas of Reform, New York, Russell Sage Foundation.

Unstructured Citation

Brown A., Wildawsky A. (1983). Implementation as Mutual Adaptation, in Pressman J. e Wildawsky A., (edited by), Implementation; Berkeley, University of California Press.

Unstructured Citation

Burawoy M. (1991). Ethnography Unbound: Power and Resistence in the Modern Metropolis, Berkely, University of California Press.

Unstructured Citation

Cardano M., Meo A., Olagnero M. (2003). Discorsi sulla povertà. Operatori sociali e volontari a Torino, FrancoAngeli, Milano.

Unstructured Citation

Dunsire A. (1978). Execution Process: Implementation in a Bureaucracy v.1. (Government and administration series), Martin Robertson.

Unstructured Citation

Dworkin R. (1978). Taking Rights Seriously, London, Duckworth.

Unstructured Citation

Evans T., Harris J. (2004). Street-Level Bureaucracy, Social Work and the (Exaggerated) Death of Discretion, British Journal of Social Work, 34/6: 871-895.

https://doi.org/10.1093/bjsw/bch106

Unstructured Citation

Guba, E. G., Lincoln, Y. S. (1989). Fourth generation evaluation, Sage Publications, Inc.

Unstructured Citation

Guidicini P., Pieretti G. (1989). Tra marginalità e povertà. Uno studio sulle politiche di intervento pubblico a Ravenna, FrancoAngeli, Milano.

Unstructured Citation

Folkman S., Lazarus R. S. (1980). An analysis of coping in a middle-aged community sample, Journal of Health and Social Behavior, 21: 219-39.

https://doi.org/10.2307/2136617

Unstructured Citation

Ham C., Hill, M. (1986). Introduzione all’analisi delle politiche pubbliche, Bologna, Il Mulino.

Unstructured Citation

Hill M., Hupe P. (2002). Implementing Public Policy. Governance in Theory and in Practice, London, Sage.

Unstructured Citation

Hupe P., Hill M., Buffat A. (2015). Understanding Street-level bureaucracy, Policy Press, University of Bristol.

https://doi.org/10.1332/policypress/9781447313267.001.0001

Unstructured Citation

Yin R. K. (1989). Case Study Research: Design and Methods, Newbury Park, Calif.: Sage Publications.

Unstructured Citation

Lipsky M. (1980). Street Level Bureaucracy. Dilemmas of Individual in Public Services, New York, Russel Sage Foundation.

https://doi.org/10.2307/1288305

Unstructured Citation

Lo Presti V. (2009). Prospettive di analisi organizzativa. Metodi e pratiche per un approccio integrato, FrancoAngeli, Milano.

Unstructured Citation

Lo Presti V. (2020). L’uso dei Positive Thinking nella ricerca valutativa, FrancoAngeli, Milano.

Unstructured Citation

Luisi D. (2014). Partecipazione e strumenti di policy nei processi di implementazione. Mutazione, adattamento e resistenza nel caso di una politica (urbana) partecipata, Paper for the Espanet Conference: Sfide alla cittadinanza e trasformazione dei corsi di vita: precarietà, invecchiamento e migrazioni, Università degli Studi di Torino, Torino, 18 - 20 Settembre 2014.

Unstructured Citation

Lumino R. (2013). Valutazione e Teorie del Cambiamento. Le politiche locali di contrasto alla povertà, FrancoAngeli, Milano.

Unstructured Citation

Maynard-Moody S., Musheno M. (2000). State‐Agent or Citizen‐Agent: Two Narratives of Discretion, Journal of Public Administration Research and Theory,10/2: 329-59.

https://doi.org/10.1093/oxfordjournals.jpart.a024272

Unstructured Citation

Maynard-Moody S., Portillo S. (2010). Street-level bureaucracy theory, Durant, R. F., (edited by), Oxford handbook of American bureaucracy, Oxford, UK: Oxford University Press.

https://doi.org/10.1093/oxfordhb/9780199238958.003.0011

Unstructured Citation

Merton R. K. (1957). Social Theory and Social Structure, New York, The Free Press.

Unstructured Citation

Paci M., Pugliese E. (2011). Welfare e promozione delle capacità, il Mulino, Bologna.

Unstructured Citation

Pollitt C. (1990). Managerialism and the Public Services: The Anglo-American Experience, Basil Blackwell, Cambridge, MA.

Unstructured Citation

Pressman J., Wildawsky A. (1973). Implementation, Berkeley, University of California Press.

Unstructured Citation

Saruis T., Catena L. (2012). Le politiche socio-assistenziali in Italia, tra discrezionalità e discrezionalità operativa, Rivista Trimestrale di Scienza dell’Amministrazione, 2: 145-60.

https://doi.org/10.3280/SA2012-002009

Unstructured Citation

Saruis T. (2015). Gli operatori sociali nel nuovo welfare. Tra discrezionalità e responsabilità, Carocci Editore.

Unstructured Citation

Stame N. (2007). Classici della valutazione, FrancoAngeli, Milano.

Unstructured Citation

Stame N., Lo Presti V., Ferrazza D. (2010). Segretariato Sociale e riforma dei servizi. Percorsi di valutazione, FrancoAngeli, Milano.

Unstructured Citation

Stame N. (2016). Valutazione pluralista, FrancoAngeli, Milano.

Unstructured Citation

Tummers L. (2011). Explaining the Willingness of Public Professionals to Implement New Policies: A Policy Alienation Framework, International Review of Administrative Sciences.

https://doi.org/10.1177/0020852311407364

Unstructured Citation

Weatherly R. A., Lipsky M. (1977). Street-level bureaucrats and institutional innovation: Implementing special education reform, Harvard Educational Review, 47: 171-197.

https://doi.org/10.17763/haer.47.2.v870r1v16786270x

Unstructured Citation

Weber M. (1922). Gesammelte Aufsatze zur Wissenschaftslehre, Tübingen, Verlag J.C.B.

Unstructured Citation

Weiss C. H. (2000). Which links in which theories shall we evaluate?, New Direction for Evaluation, 87: 35-45.

https://doi.org/10.1002/ev.1180