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10.3280/PDS2026-002003

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Reference list of 10.3280/PDS2026-002003

Unstructured Citation

Ammentorp, J., Bigi, S., Silverman, J., Sator, M., Gillen, P., Ryan, W., ... and Martin, P. (2021). Upscaling communication skills training–lessons learned from international initiatives. Patient Education and Counseling, 104(2): 352-359.

https://doi.org/10.1016/j.pec.2020.08.028

Unstructured Citation

Ardenghi, S., Russo, S., Rampoldi, G., Bani, M., and Strepparava, M. G. (2024). Medical students’ attitude toward patient-centeredness: a longitudinal study. Patient Education and Counseling, 108003.

https://doi.org/10.1016/j.pec.2023.108003

Unstructured Citation

Gilligan, C., Powell, M., Lynagh, M. C., Ward, B. M., Lonsdale, C., Harvey, P., ... and Silverman, J. (2021). Interventions for improving medical students’ interpersonal communication in medical consultations. Cochrane Database of Systematic Reviews, (2).

https://doi.org/10.1002/14651858.CD012418.pub2

Unstructured Citation

Grady, A., Carey, M., Bryant, J., Sanson-Fisher, R., and Hobden, B. (2017). A systematic review of patient-practitioner communication interventions involving treatment decisions. Patient Education and Counseling, 100(2): 199-211.

https://doi.org/10.1016/j.pec.2016.09.010

Unstructured Citation

Greenberg, C. C., Regenbogen, S. E., Studdert, D. M., Lipsitz, S. R., Rogers, S. O., Zinner, M. J., and Gawande, A. A. (2007). Patterns of communication breakdowns resulting in injury to surgical patients. Journal of the American College of Surgeons, 204(4): 533-540.

https://doi.org/10.1016/j.jamcollsurg.2007.01.010

Unstructured Citation

Gutgeld-Dror, M., Laor, N., and Karnieli-Miller, O. (2024). Assertiveness in physicians’ interpersonal professional encounters: A scoping review. Medical Education, 58(4): 392-404.

https://doi.org/10.1111/medu.15222

Unstructured Citation

Jones, A., Blake, J., Adams, M., Kelly, D., Mannion, R., and Maben, J. (2021). Interventions promoting employee “speaking-up” within healthcare workplaces: A systematic narrative review of the international literature. Health Policy.

https://doi.org/10.1016/j.healthpol.2020.12.016

Unstructured Citation

Kwame, A., and Petrucka, P. M. (2021). A literature-based study of patient-centered care and communication in nurse-patient interactions: barriers, facilitators, and the way forward. BMC nursing, 20(1): 158.

https://doi.org/10.1186/s12912-021-00684-2

Unstructured Citation

Lee, E., De Gagne, J. C., Randall, P. S., Kim, H., and Tuttle, B. (2022a). Effectiveness of speak-up training programs for clinical nurses: A scoping review. International Journal of Nursing Studies, 104375.

https://doi.org/10.1016/j.ijnurstu.2022.104375

Unstructured Citation

Lee, S. E., Kim, E., Lee, J. Y., and Morse, B. L. (2022b). Assertiveness educational interventions for nursing students and nurses: A systematic review. Nurse Education Today, 105655.

https://doi.org/10.1016/j.nedt.2022.105655

Unstructured Citation

Leonard, M., Graham, S., and Bonacum, D. (2004). The human factor: the critical importance of effective teamwork and communication in providing safe care. BMJ Quality and Safety, 13(suppl 1): i85-i90.

https://doi.org/10.1136/qshc.2004.010033

Unstructured Citation

Lyndon, A., Zlatnik, M. G., and Wachter, R. M. (2011). Effective physician-nurse communication: a patient safety essential for labor and delivery. American journal of obstetrics and gynecology, 205(2): 91-96.

https://doi.org/10.1016/j.ajog.2011.04.021

Unstructured Citation

Morrow, K. J., Gustavson, A. M., and Jones, J. (2016). Speaking up behaviours (safety voices) of healthcare workers: A metasynthesis of qualitative research studies. International Journal of Nursing Studies, 64: 42–51.

https://doi.org/10.1016/j.ijnurstu.2016.09.014

Unstructured Citation

O’Donovan, R., and McAuliffe, E. (2020). A systematic review exploring the content and outcomes of interventions to improve psychological safety, speaking up and voice behaviour. BMC Health Services Research, 20(1): 101.

https://doi.org/10.1186/s12913-020-4931-2

Unstructured Citation

Omura, M., Maguire, J., Levett-Jones, T., and Stone, T. E. (2017). The effectiveness of assertiveness communication training programs for healthcare professionals and students: A systematic review. International journal of nursing studies, 76: 120-128.

https://doi.org/10.1016/j.ijnurstu.2017.09.001

Unstructured Citation

Rabøl, L. I., Andersen, M. L., Østergaard, D., Bjørn, B., Lilja, B., and Mogensen, T. (2011). Descriptions of verbal communication errors between staff. An analysis of 84 root cause analysis-reports from Danish hospitals. BMJ quality and safety, 20(3): 268-274.

https://doi.org/10.1136/bmjqs.2010.040238

Unstructured Citation

Schwappach, D. L., and Gehring, K. (2014). Silence that can be dangerous: a vignette study to assess healthcare professionals’ likelihood of speaking up about safety concerns. PLoS one, 9(8): e104720.

https://doi.org/10.1371/journal.pone.0104720

Unstructured Citation

Schwappach, D. L., and Niederhauser, A. (2019). Speaking up about patient safety in psychiatric hospitals–a cross-sectional survey study among healthcare staff. International Journal of Mental Health Nursing, 28(6): 1363-1373.

https://doi.org/10.1111/inm.12664

Unstructured Citation

Smith, R. C., Fortin, A. H., Dwamena, F., and Frankel, R. M. (2013). An evidence-based patient-centered method makes the biopsychosocial model scientific. Patient education and counseling, 91(3): 265-270.

https://doi.org/10.1016/j.pec.2012.12.010

Unstructured Citation

Zill, J. M., Christalle, E., Müller, E., Härter, M., Dirmaier, J., and Scholl, I. (2014). Measurement of physician-patient communication—a systematic review. PLoS one, 9(12): e112637.

https://doi.org/10.1371/journal.pone.0112637