THIS DOI METADATA WAS LAST UPDATED: 2024-01-10 22:41
Full Title
MERCATI & COMPETITIVITÀ
Publisher
FrancoAngeli
ISSN
1826-7386 (Printed Journal)
1972-4861 (Online Journal)
Journal Issue Number
2
Journal Issue Designation
2
Journal Issue Date (YYYY/MM)
2015/06
Full Title
The service innovation challenge
By (author)
First Page
7
Last Page
12
Language of text
English
Publication Date
2015/06
Copyright
2015 FrancoAngeli srl
Unstructured Citation
Gustafsson A., Johnson M.D. (2003). Competing in a Service Economy: How to Create a Competitive Advantage through Service Development and Innovation. San Francisco, CA: Jossey-Bass.
Unstructured Citation
Lusch R.F., Nambisan S. (2015). Service Innovation; A Service-Dominant Logic Perspective. MIS Quarterly, 39 (1): 155-175.
https://doi.org/10.25300/MISQ/2015/39.1.07
Unstructured Citation
Lusch R.F., Vargo S.L. (2014). Service-Dominant Logic: Premises, Perspectives, Possibilities. Cambridge, UK: Cambridge University
Press.
https://doi.org/10.1017/CBO9781139043120
Unstructured Citation
Metcalfe S., Miles I. (eds) (2000). Innovation Systems in the Service Economy. Dordrecht: Kluwer.
https://doi.org/10.1007/978-1-4615-4425-8
Unstructured Citation
Normann R. (2001). Reframing Business: When the Map Changes the Landscape. Chichester: Wiley.
Unstructured Citation
Prahalad C.K., Ramaswamy V . (2004). The Future of Competition: Co-creating Unique Value with Customers. Boston, MA: Harvard
Business School Press.
https://doi.org/10.1108/10878570410699249
Unstructured Citation
Sundbo J., Gallina A., Serin G., Davis J. (eds) (2006). Contemporary Management of Innovation: Are we asking the right questions?.
Basingstoke: Palgrave Macmillan.
https://doi.org/10.1057/9780230378841
Unstructured Citation
Witell L., Anderson L., Brodie R., Colurcio M., Edvardsson B., Kristensson Per., Lervik-Olsen L., Sebastiani R., Wallin Andreassen
T. (2015). Exploring dualities of service innovation: Implications for service research. Journal of Services Marketing. Forthcoming.
https://doi.org/10.1108/JSM-01-2015-0051